Privacy Policy

The privacy policy below complies with the Personal Data Protection Act and the European guidelines for the protection of personal data.

Acquisition of Personal Data

HŠK Zrinjski Ticket Shop uses the IP address and the browser data from your computer to solve possible between our server and the website. This means that the session of the user of the website is being tracked, however the user will remain anonymous at all times. The IP Address will solely be used to identify and manage you and your shopping cart, but will not be stored with your personal data.

Personal Data and Data Processing

In order to book a your tickets, HŠK Zrinjski Ticket Shop requires some personal data. The data needed are:

• First name;
• Last name;
• Address;
• Postal code;
• Place of residence;
• Country;
• Email address;
• Mobile telephone number

HŠK Zrinjski Ticket Shop stores these data in order to process your booking as fast as possible and deliver the tickets to you. We ask your email address for the confirmation of your booking and your phone number to keep you informed about possible changes in your booking. Your email address will not be used for marketing purposes or given to third parties. If you have indicated this while booking, your address will be used to keep you informed via the HŠK Zrinjski Ticket Shop digital newsletter.

Payment Data and Security

Confidentiality of your information is protected and secured by using TLS encryption. Pages for web payment are secured by using Secure Socket Layer (SSL) protocol with 128-bit data encryption. SSL encryption is a data coding procedure for prevention of unauthorized access during data transfer. This enables a secure data transfer and prevents unauthorized data access during communication between user and Monri WebPay Payment Gateway and vice versa. Monri WebPay Payment Gateway and financial institutions exchange data by using their virtual private network (VPN) which is also protected from unauthorized access. Monri Payments is PCI DSS Level 1 certified payment service provider. Credit card numbers are not stored by Merchant and are not available to unauthorized personnel.

We are committed to provide service of protection of our customer's personal data in a way that we collect only essential basic information about our buyers that are necessary for fulfilling our obligations. We also inform our customers about the way we collect information and regularly give customers an option about how their information will be used, including the possibility to decide whether their name should be included or omitted from the lists used for marketing campaigns. All user information are strictly guarded and are available only to the employees who need those information for completing the job. All our employees and business partners are responsible to follow the principles of confidentiality protection.

Website Security

The webpages concerned with the payment are secured with SSL. This means your data are sent fully protected and encrypted through the internet. This makes it impossible for third parties to obtain the data. The data is not stored. HŠK Zrinjski Ticket Shop can not be held responsible for any faults with regards to security.

Distribution of Data

Your personal data is solely stored for the processing of your booking and never gives to third parties.

Newsletter

If you no longer wish to receive the HŠK Zrinjski Ticket Shop digital newsletter, this can be requested in writing by sending an email to zrinjski@hskzrinjski.ba. It is not possible to remove data if they are required in the process of booking.

How to contact us

Hrvatski športski klub Zrinjski Mostar
Stjepana Radića 49
88000 Mostar
Bosnia and Herzegovina